Previous work
Case studies from earlier chapters.
Complete initiatives from previous roles — what changed, and what I'd do differently.
2022
Marsh
Allied Health
Developing a buying journey for allied health professionals.
2024 — Present
Company Name
Rebuilding design critique from scratch
Critique had become a status performance. I rebuilt it around written async feedback and explicit decision rights, and shipped quality went up while meeting time went down.
2023 — 2024
Company Name
Growing a team of 3 into a team of 14 without losing the culture
Scaling fast usually dilutes a team's standards. I built a hiring rubric and onboarding system that let us 4x headcount while raising our bar, not lowering it.
2021
Marsh
Consolidating five legacy insurance sites into one scalable platform
Sport consists of national insurance programs that service multiple audiences.
2021 — 2023
Previous Company
A design system that survived three rebrands
Most design systems rot the moment brand changes. I architected ours around tokens and intent, not values, so rebrands became a config change instead of a re-build.